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sitehelpdesk full changelog

sitehelpdesk full changelog

sitehelpdesk 8.0 released Apr 30, 2013 (Major Update)
New design layout with flexible menus and color scheme pickers. Improved smart phone interface.
sitehelpdesk 7.8 released Apr 30, 2011 (Major Update)
Further ITIL features such Task work flow management, Call metrics and source reporting, Operator opt out of assignments, attachment displays, and enhancements to pda (mobile devices) interface.
sitehelpdesk 7.9 released Apr 30, 2012 (Major Update)
Further ITIL features such Task work flow management, Call metrics and source reporting, Operator opt out of assignments, attachment displays, and enhancements to pda (mobile devices) interface.
sitehelpdesk 7.8 released Apr 30, 2011 (Major Update)
Further ITIL features such Task work flow management, Call metrics and source reporting, Operator opt out of assignments, attachment displays, and enhancements to pda (mobile devices) interface.
sitehelpdesk 7.7 released Apr 23, 2010 (Major Update)
Further ITIL features such Remote email server connectivity, Service Catalogues, Service Type analysis, User updates, Operator Manager, Standard Event Replies, New Survey feature, Scheduled Calls, Problem Management.
sitehelpdesk 7.2 released Apr 12, 2007 (Major Update)
3D Graphical charting tools
sitehelpdesk 7.1 released Jan 12, 2006 (Major Update)
EMLmonitor addition for two way email tracking

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